Shipping Policy

Order Processing Time

All orders will be processed within 1-2 business days (Monday to Friday, excluding weekends and public holidays). We do not process or ship orders on Saturdays, Sundays, or official holidays. Orders placed during peak seasons may experience slight delays, and customers will be informed via the registered email.

Shipping Regions & Delivery Time

We currently ship only within the United States.

Shipping fees are calculated and displayed at checkout based on your order details.

Estimated shipping time after order processing is 5-10 business days.

Return & Refund Policy

Customers may request returns within 30 calendar days from the delivery date.

Refunds will be processed within 5-7 business days after we receive and inspect the returned items.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Order Cancellations

Orders can be cancelled within 24 hours of placement. Please contact our customer support as soon as possible if you wish to cancel your order.

Shipment Tracking & Delays

Once your order is shipped, a tracking number will be sent to your email. You may track your shipment status through our website or the carrier’s platform.

If delivery is delayed more than 10 business days due to logistics issues such as loss, stock shortage, or carrier delays, please contact our support team for a full refund or a reshipment at no additional cost.

Shipping Liability

We are not responsible for delivery delays caused by natural disasters, carrier strikes, customs inspections, or incorrect shipping address information provided by the customer.

Please ensure all recipient details are accurate and complete at checkout to avoid delivery issues.

If you have any questions or concerns regarding your shipment, please contact us at meringolopetrucelliad159@gmail.com.